Frequently Asked Questions
Everything you need to know about your GalaxyCon style journey.
How long will it take to receive my order?
Standard shipping typically takes 3-7 business days within the continental US. International shipping times vary by location, usually ranging from 10-21 business days.
What is your return policy for apparel?
We offer a 30-day return window for all unworn, unwashed items with original tags attached. Please note that certain limited-edition convention exclusives may be final sale.
How do I know which size to order?
Each product page features a detailed size chart. We recommend measuring a similar garment you already own and comparing it to our specifications for the perfect fit.
Do you ship internationally?
Yes, we ship to over 50 countries worldwide. Shipping costs and import duties are calculated at checkout based on your specific destination.
Are your clothing items ethically sourced?
GalaxyCon is committed to quality and responsibility. We partner with manufacturers who adhere to fair labor practices and utilize high-quality, durable fabrics.
Can I track my package in real-time?
Once your order ships, you will receive an email with a tracking number and a link to our tracking portal to monitor your delivery status.